Relationship with customers

Customer focus is one of our pillars

Relacionamento com Cliente

We guarantee the quality and safety of the products that reach our customers through the important validations and external recognition that we have. We built a complementary path between the culture rooted in our employees and the opinion of customers about this internal culture.

In the satisfaction survey and B2B, the positive perception of our company was rated 70%, allowing a comparative framework in relation to our previous performance and ensuring the monitoring of our relationship with customers. As for the international market customers, the approval rate was 86%, the quality of the product being the most praised feature.

Reports

Our activities summarized year by year with transparency, credibility, and security.

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