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    Relationship with customers

    Customer focus is one of our pillars

    Relacionamento com Cliente

    We guarantee the quality and safety of the products that reach our customers through the important validations and external recognition that we have. We built a complementary path between the culture rooted in our employees and the opinion of customers about this internal culture.

    In the satisfaction survey and B2B, the positive perception of our company was rated 70%, allowing a comparative framework in relation to our previous performance and ensuring the monitoring of our relationship with customers. As for the international market customers, the approval rate was 86%, the quality of the product being the most praised feature.

    Also see

    Social Governance

    For a more efficient future, built with all handsMore
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    Environmental Governance

    Values we sow to create sustainable, efficient, and fair technologyMore
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    ESG Agenda

    We apply our energy in the present to build a different tomorrow.More
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    Our human capital

    People are at the center of our decision-making.More
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    Reports

    Our activities summarized year by year with transparency, credibility, and security.

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